Privacy Policy
This privacy policy explains how information is collected, used, and shared by this online shop service. We are committed to protecting your privacy and handling your data transparently and securely.
Information We Collect
We collect information necessary to provide our services to you. This includes:
Personal Information: When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (like credit card numbers or other payment method details, processed securely through our payment processor), email address, and phone number. This is order information.
Communication Information: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Usage Data: We may collect information about how you access and use the service. This Usage Data may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our service.
Process your orders and manage your account.
Fulfill orders, process payments, and provide you with invoices and/or order confirmations.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (if you have consented to receive such communications).
Improve, personalize, and expand our service.
Understand and analyze how you use our service.
Develop new products, services, features, and functionality.
Detect and prevent fraud.
Comply with legal obligations.
Sharing Your Information
We may share your personal information with third parties to help us use your personal information, as described above. For example, we use service providers to power our online shop, process payments, handle shipping, and perform analytics. We only share information necessary for them to perform these specific tasks on our behalf and require them to protect your information.
We may also share your personal information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or otherwise to protect our rights.
Data Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Your rights include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
For questions or concerns about this privacy policy, please contact us.
Our physical location is within Taiwan, city center.